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Support to IPDS-100

After starting the printer I get a service Error 49.4274. What can I do?

This is a problem of which language internal in connection with the printer can appear. You must take the printers internal language in English. Remove the IPDS-Dimm and restart the printer. To change the language you give in your browser the IP address of the printer. Select here "attitudes(settings)" - At the top in the picture between " information and network ". Select in the left border "language" and now you set the language English, press now the button "taking over". Install now the IPDS-Dimm again in the printer.

I get while printing from ACE / 400 a service Error 49.4C2F. Why?

This problem appears if in the printer main memory (RAM) of foreign manufacturers like Kingston was inserted. Remove this and install Orginal HP Memory modules.


The Troubleshooting what do with other problems?

1. Control " Time-limite and Port numbers "

You can put the following parameters in the printer.
a.) you set the E/A to time limit on 60 seconds.
b.) You set the JetDirect to time limit on 300 seconds.

On your Host you must have set the following parameters.

With an ACE / 400
a.) You set the Port to number on "9100" in the " Device Description "
b.) You control that a "PSFCFG" it is defined in the " Device Description "
c.) You set to the " Release timer " in the "PSFCFG" on "*Sec15"


With a Mainframe OS / 390
a.) You use "DISCINTV" (Disconnect interval timer) on 30 seconds.
b.) They set the Port to number on "9100"

Pay attention to the other proficient goods demands of the printer and controll the whole Host configuration in accordance with " User Guide "


The job was not printed, the ACE / 400 raported, but the "END" status?

Guarantee that on the ACE / 400, in the " Device Description ", the JetDirect-Port on 9100 is set.

Can the IPDS-100 module make a back-report like paper traffic jam, lid openly, or no toner more, to the ACE / 400?

The IPDS-100 Dimm can send about the JetDirect ticket a so-called IRQ (interference Required) the ACE / to 400. However, in this is not the specific mistake described, but the information that an interference in the printer is required.


Why my printer is with the Duplex print suddenly so slowly.

Guarantee that the printer enough main memories has installed. There are at least 32 MB RAM necessary, if with an IPDS-100 module is printed (see requirements of the printer).


My laserjet 4100 initialized itself several times in a row?

You have not connected the JetDirect ticket with the network. Switch off the printer and connect the JetDirect ticket with the network cable. Turn on the printer again, now the printer should remain the status "ready".

My printer starts, in the Frontpanel appears *********** and does not go on, what's up?

This mistake can be given, if in the printers RAM-DISK is set =AUTO or ON. Switch off the printer and remove the IPDS-100 module. Start anew and put the RAM-DISK on OFF (look also the printer guide). Switch off the printer, install the module anew and start the printer again.
This mistake can also seem, if the proficient goods of the printer does not correspond to the appropriate requirements.

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